For Belgium;

- For orders above €50, free shipping.

- For orders below €50, shipping cost is €4.95.

For The Netherlands & Luxembourg;

- For orders above €60, free shipping.

- For orders below €60, shipping cost is €4.95.

For France & Germany;

- For orders above €60, free shipping.

- For orders below €60, shipping cost is €9.95.

For the rest of the EU;

- For orders above €120, free shipping.

- For orders below €120, shipping cost is €22. This cost seems pretty high but we're forced to take these measures with the rising shipping costs.

We aim to ship everything within 24 hours (except for the weekends and public holidays) after receipt of your order. How long the shipment will take depends on where you are located. If you are located in Belgium, shipments usually take 2-3 days. For The Netherlands and Luxembourg it usually takes 3-4 days. For the rest of the EU it usually takes 5-8 days. Every order is shipped from Antwerp, Belgium.

We work with bpost, if you order internationally bpost will pass on your package to your local carrier. You’ll be asked to select a delivery method during checkout, you can also opt for pick up.

Currently we only ship within the EU. If you are outside the EU, please get in touch and we will see what can be done.

Via mail: info@ta-well.com

Via Whatsapp: +32 471 63 40 57

Please get in touch with us and we will check what can be done.

Please also provide pictures so we can help you in the best way.

Via email: info@ta-well.com

Via Whatsapp: +32 471 63 40 57

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Via mail: info@ta-well.com

Via Whatsapp: +32 471 63 40 57

Returns are only accepted if the bought item(s) remained unopened and in their original packaging.

You have 14 days to return your item(s) after you've received your item(s) at the given address.

Please note that returns are at your own cost and risk.

Returns that do not meet our policy will be sent back to you.

We offer a full refund guarantee as long as your bought item(s) remained unopened and in their original packaging. The refund will be paid back to you automatically in the original payment method.

Yes you can! Please get in touch to request your return and let us know that you would like to bring back the item to the below address.

Amerikalei 150, 2000 Antwerp

Orders can be cancelled within one hour after completing your order.

Please reach out to us via email or Whatsapp.

Via email: info@ta-well.com

Via Whatsapp: +32 471 63 40 57

The most efficient way is to return your items and purchase the goods you want in return.

Please get in touch via email or Whatsapp.

Via email: info@ta-well.com

Via Whatsapp: +32 471 63 40 57

You can shop without creating an account. However if you do make an account, you'll be able to keep track of your orders in your account. Also the checkout process will be faster as you will need to only fill in your account details.

We accept all major credit cards, all listed in the bottom left corner of the website. We also accept Bancontact, PayPal, iDeal, Shop Pay and Klarna. The fastest checkouts are with PayPal and Shop Pay. With Klarna you can shop now and pay later.

It is simply Tatiana and wellness/wellbeing brought together into one word. Tatiana being the name of the founder. And wellness/wellbeing being the central theme of the store.

A moment suprême is a prime instant of pure bliss that you create with whatever makes you happy in that moment.

We like to combine different products from the shop to create this moment. Everyone deserves a moment for themselves, taking care of yourself is always important and even more so in these challenging times.